Contact information

Contact Us

Have a question about an order, product, customization, delivery, or anything else? We're here to help.

At DecorEdge, we aim to make your shopping experience as smooth as possible. If you need assistance, feel free to reach out to us using any of the contact options below.

Customer Support

Email:
support@decoredge.xyz

For order-related queries, please include your order number in your email so that we can locate your order and assist you more quickly.

Instagram

You can also contact us through Instagram DM for general queries, product-related questions, or assistance with your order.

Please make sure to share your order number when contacting us about an existing order.

What Can We Help With?

You can contact us regarding:

Order status and tracking
Product-related questions
Customization queries
Damaged or incorrect products
Return and refund requests
Shipping and delivery issues
Order cancellation requests
Bulk orders
Other questions or concerns regarding DecorEdge

Customer Support

We recommend contacting us as soon as possible if your query is related to an existing order, particularly in cases involving damaged, defective, or incorrect products, as certain requests have specific reporting timeframes.

For details about returns and refunds, please refer to our Return & Refund Policy.